Magnolia Hotel & Spa
Policies & Frequently Asked Questions
The Magnolia Hotel & Spa offers convenient valet parking, including electric charging stations for guests of the hotel.
Valet parking is currently priced at $40 per night + tax, and guests enjoy unlimited in-and-out valet privileges. Pricing is subject to change.
Valet parking garage is underground and has a height restriction of 6’5”, over-height vehicles cannot be accommodated.
Check-in time at the Magnolia Hotel & Spa is guaranteed by 4:00pm.
Check-out time is 11:00am.
Please provide the estimated time of arrival to the front desk and the housekeeping team will try to accommodate the request. If the room is not ready upon arrival, the front desk will be happy to hold luggage and can contact guests as soon as the room is ready.
Please contact the front desk to request a late check-out. Housekeeping will confirm availability the morning of check-out; if a late check-out is not available, the front desk will be happy to hold any luggage.
Yes, the Magnolia Hotel & Spa has air conditioning throughout the building.
The hotel accepts up to two dogs per room. A cleaning fee of $40 per night plus tax, for up to three nights, will be charged to deep clean the room upon departure.
The hotel will provide a dog bed, food and water bowls. Unfortunately, cats, birds, reptiles, ferrets and other pets are not accepted.
While the hotel does not designate specific rooms as pet-free, rooms are deep cleaned after each pet stay to remove pet hair and dander. Please contact reservations in advance to request a room that has not had a pet stay for a minimum of 30 days.
Children 12 years of age and under stay free with parents with existing bedding at most rates. A cot may be added to some room types, check with reservations for availability.
The hotel does not have pool or hub tub facilities. The fitness room is available 24 hours per day. Guests may also borrow the hotel’s bikes.
The Magnolia Hotel & Spa, including all guest room balconies and public spaces, is non-smoking. Cleaning fees, starting at $500, if there is evidence of smoking.
The hotel does not have any one or two-bedroom suites. However, the Signature Corner and Signature Diamond Rooms are 395 square feet and offer a seating area with sofa, chair and coffee table.
The Magnolia Hotel & Spa has two accessible Superior Rooms with 1 queen bed, lowered amenities and contact points. The bathrooms have grab bars by the toilet and the roll-in shower. Shower chair, toilet seat riser and grip mats are available upon request.
The Magnolia Hotel & Spa offers valet parking with unlimited in and out privileges, currently priced at $40 per vehicle, per night, inclusive of tax; pricing is subject to change.
Valet parking garage is underground and has a height restriction of 6'5".
Guest services can provide options for self parking, and options for over-height vehicles.
The Magnolia Hotel & Spa has several vehicle charging stations in the underground valet parking.
The hotel does not have a shuttle service. BC Transit has buses to and from the Victoria International Airport and BC Ferries, and taxis and Uber are readily available.
Taxi fare is typically $75 each way, and subject to change, Uber rates vary.
The Magnolia Hotel & Spa can store 1-2 bicycles complimentary in the secure garage. Contact the front desk to confirm space availability.
The hotel does have a fleet of cruiser and electric bikes, available to borrow complimentary on a first-come, first-serve basis, complete with sanitized helmet, bike lock and the hotel’s exclusive curated bike trails.
Hawksworth Communications is the hotel’s public relations firm, please contact Marisa Cuglietta at marisa@hawksworth.ca.
The Magnolia Hotel & Spa was born from the shared vision of two local families with a deep passion for travel. Founded in 1998 by Victoria entrepreneurs Jim Duncan and Anthony Young, the hotel was created to offer guests a welcoming, luxurious experience that reflected their love for exploring the world. Today, Jim’s daughter, Nicole Roberts, proudly carries on this legacy together with the Young family, ensuring the hotel remains a haven of exceptional hospitality, authentic experiences, and a true reflection of Victoria’s unique culture and local values.
While the hotel was built in 1997 from the bottom up, the history of the site goes back to the early 1900s. The hotel’s site is a combination of the new hotel building at 623 Courtney Street and the building at 625 Courtney Street, erected in 1912; the original brick wall from 1912 makes up a part of Spa Magnolia.
The businesses that have occupied the space have varied over the years, and ranged from a book publisher, car rental, a paving company and even a banjo shop! The longest business on-site was the Pro Patricia Branch of the Royal Canadian Legion from 1926-1990.